This policy describes how Vertx LLC ("VertX," "we," "us") handles information collected through vertxusa.com. We keep it simple because what we do with your information is simple: we use it to respond to you about your project, and we don't sell it.

What we collect

Information you give us. When you submit the quote form, we receive what you type: your name, phone number, email address, ZIP code, the service you're interested in, your monthly electric bill range, and the page and language you submitted from. If you call, text, or email us, we receive whatever you choose to share.

Information collected automatically. Like nearly every website, our hosting infrastructure keeps standard server logs that may include your IP address, browser type, and the pages you visit. This site does not use analytics services, advertising pixels, or tracking cookies. If that changes, we will update this policy first.

How we use it

To respond to your quote request and contact you by phone, text, or email about it, as described in the consent statement on the form.
To design, price, permit, and perform the services you ask us about.
To keep business records and comply with legal obligations, such as contractor, permitting, and utility interconnection requirements.

You can tell us to stop contacting you at any time by phone or by replying to any message, and we will.

What we share

We do not sell or rent your personal information. We share it only with:

Service providers that operate this website and deliver your form submission to us (our site and form are hosted on Amazon Web Services). They process your information on our behalf and for no other purpose.
Project partners and authorities when your project requires it, such as financing providers you choose, city permitting offices, and your electric utility.
Legal requirements, if we are required to disclose information by law.

How long we keep it

We keep inquiry and project records for as long as we need them to serve you and to meet legal, warranty, and accounting obligations, then delete them in the normal course of business.

Your choices and rights

You may ask us what information we have about you, ask us to correct it, or ask us to delete it. California residents may make these requests regardless of whether a specific privacy law technically obligates us; we honor them as a matter of policy. To make a request, call (626) 704-5115 or write to us at the address below. We may need to verify your identity before acting on a request.

Do Not Track

This site does not track visitors across third-party websites, so it does not respond to browser "Do Not Track" signals — there is no tracking to turn off.

Children

Our services and this website are directed to homeowners, not children. We do not knowingly collect personal information from anyone under 16. If you believe a minor has submitted information to us, contact us and we will delete it.

Security

We use reasonable technical and organizational safeguards to protect your information, including encrypted transmission of form submissions. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

If we change this policy, we will post the updated version on this page with a new effective date. Material changes will be noted at the top of the policy.

Contact

Vertx LLC
1901 W Pacific Ave, Ste 201
West Covina, CA 91790
(626) 704-5115

Privacy Policy